Corrections

Shannon.ie makes mistakes. A phone number gets copied wrong, a bus route is described inaccurately, a school's name is misspelled, or an old article states something that was never true. When that happens, the fix is straightforward.

If you spot an error, send an email via the contact page. Include the full URL of the article and a short note explaining what is wrong. If you have the correct information, include that too, along with a source (council website, official timetable, your own direct knowledge as a resident).

Corrections are made as soon as the editor confirms the mistake. Typos, broken links, and minor factual slips are fixed silently. The article is updated, and no note is added unless the error was significant enough to mislead someone in a practical way.

When a correction is substantial (wrong date for a public meeting, incorrect eligibility rule for a service, misidentified location), a note is added at the foot of the article. The note states what was wrong, what it now says, and the date of the correction. The original wording is not preserved in the note, but the correction is transparent.

If an entire article turns out to be based on a false premise or outdated framework, it may be taken down and replaced by a new guide. In that case, the old URL redirects to the new page, and the new page carries a note explaining that it replaces an earlier version.

Shannon.ie does not remove articles simply because they are old or because facts have changed since publication. An article from 2010 that describes a bus service as it ran in 2010 is not an error; it is a historical snapshot. A new guide will carry the current schedule, and both will remain online.

Corrections do not require a public apology or a formal retraction notice unless the error caused real confusion or harm. Most fixes are small, and the note at the foot of the article is enough. The goal is accuracy, not theater.

If you believe an article is wrong but the editor disagrees, you will receive a reply explaining why the text stands. If you have new evidence, send it. If the editor still disagrees, that is the end of the process. Shannon.ie is not a court, and not every dispute has a clear answer.

The corrections process is simple because the site is small and the editor reads every message. There is no multi-tier review, no legal team, and no policy manual beyond this page. Mistakes are fixed when they are found, and readers are the best source of scrutiny.